Outlook not syncing, sending, receiving email
Open Microsoft Outlook and click on the File tab. Now under Info, click on Account Settings and open the settings for the affected account.
When the Account Settings open, select the email account which is not syncing and then click on the Repair button.
The Repair Account box will open. Check your settings and fields and then click Next.
Repair Outlook Account
Outlook will start the process to repair the Outlook account.
It will enable network connection, search for the email account settings and log on to the server to confirm that all is fine. Once the process is completed, you may want to also click on the Change Account link, check the settings and then click Next.
Outlook will test the account settings and give you a message if all is well.
Click Close, and you will see this box. Click on Finish.
Restart your Outlook and see if this has helped you. If need me sync manually by clicking on the Send/Receive button, the first time. If this does not help, maybe you need to create a new email profile.
Problem connecting to Server
If Outlook displays a message Problem connecting to Server, then you may need to reconnect Outlook to Outlook.com for uninterrupted email access. Set TCP/IP as the default protocol Run ncpa.cpl and select your connection. Right-click on it and select Properties, and ensure that the Internet Protocol (TCP/IP) check box is selected. Hope something here helps you! Read these posts if you have other Outlook problems: